Refund Policy

Refund Policy – Tapvera Technologies Pvt Ltd

Effective Date: 1st February 2025

At Tapvera Technologies Pvt Ltd (“Tapvera,” “we,” “our,” or “us”), we strive to provide the best possible services to our clients. This Refund Policy outlines the conditions under which refunds may be granted.

1. Eligibility for Refund

• Refund requests are only accepted within 3 (three) calendar days from the date of purchase/transaction.
• A refund is applicable only if the service has not been initiated or no work has commenced from our side.
• Once the service is started, partially completed, or delivered, no refund will be provided.

2. Non-Refundable Items

• Setup fees, consultation charges, and any third-party costs (such as hosting, domain registration, or licenses) are non-refundable.
• Any service that has already been initiated, customized, or delivered will not be eligible for a refund.

3. Refund Process

• To request a refund, you must contact us at the details provided below within the 3-day period.
• Once your request is reviewed and approved, the refund will be processed to your original payment method within 7–10 business days.

4. Contact Us

For refund-related queries, please reach out to us at:

📧 Email: sales@tapvera.io
📍 Address: Tapvera Technologies Pvt Ltd, 12th Floor, Aurora Waterfront, GN Block, Unit 1204, Sector V, Kolkata 700091, India
📞 Phone: +91 79-8070-7600